In the fast-paced world of corporate offices, Receptionists are the unsung heroes ensuring everything runs smoothly. As the first point of contact for clients, visitors, and employees, they play a vital role in shaping the company’s image and maintaining efficient operations.

Hiring the right person starts with crafting a strong Receptionist job description that attracts top-tier candidates. To help you get started, we’ve outlined the key Receptionist job duties and provided a ready-to-use Receptionist JD template below.

What are the Receptionist Job Duties?

A Receptionist is more than just a friendly face at the front desk—they are the cornerstone of your organisation's front-of-house service. Their main responsibility is to create a warm, professional first impression while managing a variety of essential administrative tasks.

Typical Receptionist job duties include:

• Greeting visitors and directing them accordingly
• Managing meeting room schedules and bookings
• Handling incoming calls and emails
• Supporting events and liaising with catering teams
• Overseeing office deliveries and post

These responsibilities ensure the office remains organised, welcoming, and efficient. For a more detailed breakdown of Receptionist responsibilities, read our full guide here.

Receptionist Job Description Template

Here’s a practical Receptionist JD you can customise for your hiring process:

Job Title: Corporate Receptionist
Location: [Insert specific location, e.g. Mayfair, London]
Reports to: [Insert manager's job title, e.g. Facilities Manager]
Salary: £35,000 – £40,000 depending on experience
Hours: 8am – 5pm
Type: Full-time, Permanent

Company Overview:

[Company Name] is a leading firm in the [industry] sector with [number] employees across [locations]. We are committed to excellence and innovation, and our collaborative culture drives high performance in everything we do.

Job Overview:

We are seeking a confident and professional Receptionist to join our Front of House team. The role involves providing top-tier reception services to visitors, staff, and clients while managing day-to-day administrative tasks.

Key Responsibilities:

• Meet and greet all visitors with professionalism and warmth
• Escort guests to meeting rooms and inform relevant teams
• Manage meeting room schedules and bookings
• Answer and route calls via the main switchboard
• Handle reception inbox and assist with administrative queries
• Register visitors for events and coordinate with catering teams
• Alert facilities team of any maintenance concerns
• Organise incoming mail and deliveries

Key Skills Required:

• Calm under pressure
• Detail-oriented and highly organised
• Excellent verbal and written communication skills
• Ability to prioritise multiple tasks
• Friendly, approachable attitude
• Proficient in Microsoft Office Suite

Looking to Hire a Receptionist?

At ISE Partners, we specialise in Receptionist recruitment for financial and professional services firms across London. Whether you're expanding your Front of House team or need a tailored recruitment solution, our expert consultants are ready to help.

Partner with ISE Partners today to find the ideal candidate who will represent your company with professionalism and pride.